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Terms and Conditions

The Shopperr.in (“Shopperr'', “Platform”) website is operated by Creationist Technovations Pvt. Ltd. or its affiliates (“Company”, “we”, “us”, “our'') at 436, Jawala Mill Road, Electronic City, Phase-IV, Sec-18, Udyog Vihar, Gurugram, India. These Terms of Service apply to Shopperr and not to the content of third parties.

Acceptance and Terms of Use

These terms and conditions create a contract (“Agreement”) between the users and subscribers(“you”) and Company. Please read the agreement carefully as it affects your rights.

This Agreement governs your use of Shopperr and its services. By visiting, browsing, or otherwise employing (“using”, “use” and “usage”) Shopperr and its services you are entering into this agreement. If you do not wish to enter into this agreement, do not use Shopperr. 

Changes to Terms of Use

Company reserves the right to modify this agreement at its sole discretion. All changes will be available immediately and the latest version of this agreement shall supersede all previous versions at any time.  Continued use of Shopperr services deems your acceptance thereof.

Privacy Policy Agreement

By using the platform, you agree to our Privacy Policy Agreement (“Privacy Policy”). All information submitted to Shopperr is subject to the privacy policy. You are required to review and understand thereof.

Platform for Sourcing to Resell 

Shopperr is one of the most evolved B2B sourcing platforms. Your subscription to its services allows you to source internationally manufactured products at wholesale rate. The Platform has the facility to despatch the goods to the physical address of your customer or your warehouse as per the shipping address.

  • Account Access & Identity Protection

You are responsible for maintaining the truth and accuracy of information related to your account that you provided on the Platform. You are also responsible for the confidentiality of your account and password. It is recommended to take any measures reasonably necessary such as restricting access to your devices. It is recommended not to share your account credentials with other people. However, if you do decide to share such information with them, you take full responsibility for their actions and use of your Shopperr account. If you use public or shared computers, we encourage you to log out at the end of your session on Shopper.

You agree to notify our customer service immediately if you are a victim of identity theft involving your Shopperr account. We reserve the right to place any accounts on hold with or without prior notification to you to protect itself and its partners from suspected fraudulent activity. Shopperr is not obligated to discount or credit a subscription for the duration of hold on the account by either a representative of Shopperr or via an automated process.

To maximize the ease of access to your account, Shopper will place a cookie (a small text file) on any computer you use to access the Platform. When you visit the Platform again, the saved cookie will enable the Platform to recognise you as a previous user and provide a personalised user experience.

  • Subscription Plans

Company encourages the use of Shopperr via the free subscription plan (“Starter Plan”). Details regarding the Starter plan may be viewed by visiting the “Pricing” link on Shopperr. The Starter plan is initiated when you register. If you choose to subscribe to a paid plan, a valid form of currently accepted payment method is required.  If you choose to register, your payment method will be charged based on the plan you choose to register for. You will then be billed monthly based on your choice of subscription with the addition of any applicable taxes. Your payment method will continue to be charged until you choose to cancel your subscription. The Platform offers subscriptions which may differ in pricing and service bundles. Company reserves the right to amend, modify or discontinue any subscription plan.

  • Billing

With the usage of paid services of Shopperr, you agree to permit us to charge your payment method a monthly subscription fee, any applicable taxes, and other charges that you incur based on your subscription plan and usage of the Platform. In this agreement, the term “billing” is indicative of a charge or a debit on your payment method. Any subscription fees will be charged at the beginning of the subscription and on each monthly renewal thereafter (auto-renewal date) unless you decide to discontinue your subscription. Clicking on the “Billing Details” link within the “My Account” section of your Shopperr account will allow you to view your subscription renewal due date. If your subscription is initiated on a day that is not contained in any given month, we will attempt to bill you on the last day of that month. For instance, if your monthly subscription is initiated on January 31st, you will be billed next on February 28th. Charges of any kind are strictly non-refundable. We may change the charges being billed or add new fees or charge. However, in such a situation, you will be given a notice in advance informing you about these changes, this notice may be delivered as an email or be displayed within your account. If you wish to modify your payment method or add a new one, you may do so by clicking on the “My Account” button, accessible from the top of any page on Shopperr. If you continue the use of Shopperr after your payment method expires, you authorize Company to continue billing the said payment method. If Company is unsuccessful in billing your payment method, you authorize us to re-attempt processing and billing for a duration of up to 180 days; you also authorize us to bill your payment method with any unsuccessful accruing billings in the duration thereof.

  • Payment Obligations

As a subscriber and user of Shopperr’s services, you must understand that a valid form of payment must accompany all orders and subscription fees

  • Automatic Renewals

Company will automatically renew your Shopperr subscription every month based on your choice of subscription. To provide you with maximum convenience, Company will bill your current active payment method according to your account details on the Platform, with the monthly subscription fee alongside any applicable taxes. Unless you choose to terminate your Shopperr subscription or it is terminated by us, it is subject to automatic renewal every month, without prior notice to you. To avoid billing due to auto-renewal of your Shopperr subscription, you must terminate it prior to the auto-renewal date. Once your payment method has been charged, you are ineligible for any refunds.

  • Cancellation

You may terminate your monthly subscription at any time via the following methods. Shopper’s online cancellation button on the website, or an email to our customer service. SHOPPER DOES NOT PROVIDE ANY REFUNDS OR CREDITS FOR A PARTIAL DURATION OF USE OF OUR SERVICES. We reserve the right to terminate your account with or without the presence of a reason.

  • Products

Company conscientiously strives to provide the most accurate information. However, as all specifications are provided directly by suppliers of products listed on the Platform, Company provides no warranties expressed or implied with respect to the accuracy of the information, including but not limited to price, product descriptions or product specifications. Company disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered on the platform.

  • Reselling and Wholesale

You can be an independent subscriber of Shopperr and source products that you resell online or through your physical store. However, you are prohibited from making any unauthorized claims and do not have the right to bind Company in any contract related to your business. 

You must adhere to the rules and regulations set by Company or its suppliers concerning advertising the products purchased from Shopperr. Per the aforementioned, some products may only be advertised at a price greater than a minimum advertised price (MAP). For all products under a MAP agreement, Shopperr will provide you with two prices, a wholesale price, and a MAP. As a reseller, you hereby agree to never advertise products protected by a MAP agreement to consumers and end-users for less than the MAP price. Products with a MAP will always be marked with an asterisk. Under no circumstances shall Company or any other party associated with creating, distributing, or supplying products for Shopperr be liable for any damages arising out of the use of products purchased from Shopperr, may they be direct, indirect, special, consequential, or otherwise. Product images are subject to change and are not to be construed as exact representations of said products since manufacturers may change their products at any time.

You are not allowed to repackage, reproduce, or resell Shopperr subscriptions, technology and/or other data without express written consent from Shopperr. Web scraping, “screen scraping” or bulk downloads of data from the Platform is prohibited for any reason other than those mentioned in this agreement. Violation of the aforementioned clauses will result in account termination and based on the severity of the violation may result in Company pressing charges and/or seeking civil compensation for damages, expenses and revenues lost.

  • Order Placement and Changes

Company is not responsible for loss, or damages arising from any typographical or any other error that may occur during order placement. It is your sole responsibility to verify the accuracy of the order, including actual item, pricing, shipping address, and handling, before order submission. Order placement does not change your responsibility and subsequent financial responsibility.

Generally, once placed, an order cannot be changed in any way. However, under certain circumstances, orders may be cancelled and/or modified, If you contact Shopperr’s customer service department via the online form as soon as possible with a change request, order amendment may be possible. Company is not responsible for any losses or damages that arise from change request being placed after order confirmation.

  • Payment to Reseller

As a reseller, it is your responsibility to obtain payment or assurance of the same from your customers before placing an order with Shopperr. Shopperr strongly recommends obtaining proper address verification systems (AVS) for credit card payments and making sure all physical payments are deposited and cleared before placing an order with Shopperr. Orders placed with Shopperr cannot be usually cancelled and are subject to any restocking fees. All payment shall be made via credit/debit card, a verified PayPal account, Shopperr PrePay

  • Products Sales & Venue Disclaimer

All our suppliers are authorized distributors of the products they provide us and Shopperr is authorized to act as a venue to supply. However, this does not indicate that all items are suitable for resale under any circumstance or venue. Shopper acts only as a venue to produce access to products at a wholesale and bulk rate.

As a reseller, it is your responsibility to ascertain any product’s suitability for sale in any given venue that you choose to sell through whether this is through a physical/ “brick & mortar” store, an online store, online auctions, or any other venue. You are responsible to discover and comply with any specific manufacturer policies or MAP restrictions.

It is also your responsibility as a businessperson to ascertain the legal implications of selling items that may be prohibited, by law or otherwise, in certain regions or venues.

If you plan to sell the items through an online marketplace site, it is recommended that you review the terms and conditions of the online marketplace, as well as ensure that the product you wish to sell is not prohibited by the online marketplace.

Please note, some items that are prohibited are not necessarily against the law to sell but are simply items that a marketplace has decided to prohibit based on their own decision.

Company has no control over what is and is not acceptable in any online marketplace, venue or region and is not responsible for the sale of any product through our services.

  • Shipping and Handling

Company provides delivery of products to both domestic and international addresses, however, we reserve the right to restrict shipments to addresses within India. The delivery could be done by air or sea as per your choice. The freight charges and the delivery time shall vary accordingly. Once the order is placed the information on the same shall be made available to you. As a paid member you have the option to either manage the pickup and delivery yourself or use our delivery service. These options are available to you whether you are an online/ offline reseller or a B2B wholesaler. All orders must be placed with a physical ship-to address. Orders with P.O Box, APO, FPO as shipping address shall not be processed. Please refer to our Delivery and Shipping Policy. 

You are responsible for payment of shipping and handling charges for all products purchased from Shopperr. ANY ODD SIZED OR EXCESSIVE WEIGHTED ITEMS MAY REQUIRE A CUSTOM SHIPPING COST CALCULATION FROM SHOPPERR. GIVEN SUCH AN INSTANCE, THE ORDER WILL NOT SHIP UNLESS YOU HAVE APPROVED THE CUSTOM SHIPPING COST. 

Depending on the information provided by the supplier, Shopperr may publish the shipping weights of items. The publication, or absence of, shipping weights cannot be used to determine shipping cost and/or your financial obligation. The ‘Shipping Cost’ provided on every product page and in the shopping-cart should solely be used for determining the shipping cost. 

Company is not responsible for incidental or consequential damages; losses incurred due to defective products; errors in shipping an order; or any other errors. The limit of Company’s liability is the replacement cost of any item purchased from Shopperr. 

Electronic Communications

By using the Platform’s services, you consent to receive communications from Shopper or Company via electronic means, phone, or mail. These may include account notifications and service-related information. As a part of your relationship with Shopperr, you are entitled to receive the aforementioned communications. By using Shopperr you agree that any notice, agreement, disclosure, or other communication that we send you electronically, shall satisfy legal communication requirements, including the communications being in writing.

Service Testing

From time to time, Company may test aspects of Shopperr and its service. We reserve the right to include your participation in these tests with or without notifying you.

Use of Information Submitted

Company may use the information provided on Shopperr in the form of comments, information, ideas, concepts, reviews, or techniques contained in any communication between you and Shopper, including but not limited to responses to questions or through postings on the Platform. Company may use the aforementioned without providing you with any payment, acknowledgement or other compensation. Shopperr may use the user ideas for purposes such as, but not limited to developing, manufacturing, and marketing products and creating, modifying, or improving Shopperr or other websites. By posting any useful ideas on the Shopperr, you grant Company a nonexclusive, royalty-free licence to display, use, reproduce or modify thereof. You may refer to our Privacy policy to know more about the information we gather about you.

Intellectual property, Trademarks and Copyrights

All content delivered to you through the Platform or otherwise including text, graphics, logos, designs, photographs, web elements, images, audio clips, video clips, digital downloads, data compilations and software is the property of Company or its suppliers and is protected by the Indian and international copyright laws. Reproduction, distribution, or other usages without written permission from Company is not allowed. Company reserves the right to terminate any subscription hereunder without notice if Company in its sole discretion believes that you violate any of the aforementioned terms.

Shopperr is a registered trademark of Company. Shopperr.in and other logos, marks or identification on the Platform are trademarks of Company or its suppliers. All Shopperr graphics, logos, page headers, web elements (including button icons), scripts and service names are trademarks or trade dress of Shopperr. The trademarks and trade dress are not allowed to be used in association with any product not owned or otherwise authorized by Company; in any manner that dilutes our rights; or in any manner that disparages or discredits Shopperr. All other trademarks that are not owned by Company and appear on the Platform are the properties of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Shopperr. Any images of persons or personalities contained by the platform do not indicate endorsement of any products or services unless otherwise stated.

Company, its suppliers and distribution partners reserve ownership and copyright to all materials published by Shopperr. Reproduction and alteration of individual product images and descriptions may be used for marketing and resale purposes. Written consent from Shopperr is required for uses other than the aforementioned, product image modification and other copyrighted materials. As a subscriber, you can resell the products in its catalogue as per terms and conditions mentioned here.

Limitation of Liability and Disclaimer of Warranty

All the services and products delivered to you through this Platform are provided ‘as is’ and ‘as available’. Company or Shopperr does not assume any responsibility or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Platform, or your downloading of any information from this Platform.   

Please be aware that under no circumstances the Company or our affiliates, partners, employees, directors, shareholders, suppliers, or licensors shall be liable to you or any third party whether in contract, warranty, tort or otherwise for any of the below arising out of the use, inability to use, or the result of the use of this Platform, the products purchased from the Platform and any other website linked to this Platform:

  • Loss of profit, revenue, or business
  • Business Interruption
  • Loss of opportunity, reputation, goodwill, or time
  • Personal injury or death by use of the products
  • Indirect, incidental, special, consequential, exemplary, or punitive damages or any other damages  

In the instance of health-related devices or nutritional supplements, all information presented on the Shopperr website, including medical information or information about health conditions, and treatments is for informational purposes only. Any information on the Shopperr website, or information provided by the manufacturers of products on the Platform, or any information on product packaging and labels are not meant to be a substitute for the advice of a physician or other qualified medical professional and should not be used for prescribing medication or diagnosis of a medical condition.

In the event of any problem with this Platform or any content, your sole remedy is to cease accessing, browsing, or otherwise using this Platform.

Legal recourse

You and Company agree that the laws of the State of Haryana shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and Company relating in any way to the Shopperr or this agreement. You and Company expressly and irrevocably consent to personal jurisdiction and venue in these courts. 

Limitations on Use

You must be 18 years of age or older to subscribe to Shopperr. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, Company grants you a limited license for access to Shopperr. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Shopperr website without our express written consent. Any unauthorized use of the Shopperr or its contents will terminate the limited license granted by Company.

Confidentiality

You must understand that all information provided by Shopperr is confidential and proprietary to Shopperr and must be used by you according to the terms of this agreement. You must agree not to disclose any confidential or proprietary information received from Company or Shopperr to any business entity that may be a competitor of Shopperr. Any violation of confidentiality is grounds for immediate termination.

Company reserves the right to make amendments to this agreement at any time. Amendments may be the result of changes in economic, legal, or other factors that affect the business of Shopperr.

Severability

If one or more of the provisions of the policies and procedures in this agreement are deemed void by law in a court of competent jurisdiction, the balance of the policies and procedures’ remaining provisions, or any provision in this agreement, shall continue in full force and effect.

Website Information

While Shopperr and all its dependent pages contain far too much information to be quoted in their entirety in this agreement, it is your responsibility to read and understand all information contained on the Platform. Company is not responsible for any inconvenience, loss of profit, or other complication that you, your business, or your customers may experience as a result of your failure to read and understand all information on Shopperr. While Company has a complete onboarding process, it is your responsibility to contact and ask our customer service representatives regarding any portion of the Platform that you do not understand.  

Indemnification

You agree to indemnify and hold harmless Company, its suppliers, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Platform, including but not limited to your violation of this agreement.

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