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Buyer Protection

Buyer Protection Policy

At Shopperr.in, we take buyer protection very seriously and implement strict corporate policies to safeguard the interest of our customers. Our core practices constitute a sincere approach at every step to protect our customers and their business needs. This policy outlines our commitment to support you and prevent unscrupulous trade practices at all levels.   

Genuine Suppliers

We implement a rigorous strategic sourcing process. Our experienced procurement team onboards suppliers after detailed on-site inspection and verification. We review them according to our set criteria before listing their products on Shopperr. We understand the importance of a stable supply-chain network in your business and we make sure this ecosystem delivers maximum value to you.

Exclusivity and Authenticity

When you source products using Shopperr, you can be sure of their authenticity and origin. We only source original products from verified suppliers. We have exclusive arrangements with brands that provide their products only through Shopperr. We ensure necessary measures are in place to protect you in your business as a reseller.  

GST Compliant Billing

Shopperr is a sourcing platform managed and operated by us at Creationist Technovations Pvt Ltd. We are an Indian company incorporated under the laws of India and based in Gurugram. Our systems are fully compliant with the Indian tax system and we maintain proper business and accounting procedures. As business owners in India, we understand your need and provide you GST invoices.

Secure Platform

We have taken every precaution in hosting a secure platform that has an SSL encryption to protect your information. The servers that store your data are in a highly secure environment with a 24/7 physical security and monitoring. We employ a comprehensive security strategy to safeguard your data and prevent server security compromise. Please refer to our Privacy Policy for more details on data collection and protection.  

Trusted Payment Gateways

The payment gateway we use is one of the world’s most secure and powerful. It complies with the latest payment card industry standards like the PCI DSS. It uses the strongest encryption method and security protocols to keep your data safe. Effective fraud detection and prevention policies are in place to ensure safe transactions.

Data Integration for Profit Protection

We provide data integration API for your e-commerce stores on Shopify and Amazon. The data integration automates the process of updating your inventory with updated information on stock, price, and other details. You have the option to set a profit margin component on the products you resell. This ensures the protection of your profit even if the price of a product changes. If the product price increases, your store will reflect the new price including your profit component. 

Reputed Logistics Partners

We have collaborated with leading shipping service providers to ensure reliable and safe delivery of products to your customers. The providers are rigorously screened and assessed before we bring them onboard into the system. We provide a tracking mechanism to help you with the most updated information about your orders and shipments. Please refer to our Delivery and Shipping Policy for more details.

Refund and Replacements

There may be instances when a product you purchase from Shopperr must be returned. Our Refund and Return Policy is in place to clarify your doubts and queries regarding the same. 

Personalized support and account management

We aim to make your experience with Shopperr both enjoyable, profitable, and safe. When you subscribe to Shopperr, a customer service executive will get you onboard explaining all the functionalities and tools available to get you started on this new age sourcing platform. Our customer service team is fully trained to handle queries related to the sourcing system and all the services offered by Shopperr.

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